21 (1993)
Annual rankings auto and health insurance complaints
NY
SID header in 1993
SALVATORE R. CURIALE
$uPEAIHTEHOEHT Of IH$UAAHCE
Circular Letter Ro. 21
December 23, 1993
TO:
All Insurers Licensed to "rite Automobile and/or Accident
and Health Insurance in Rew York
RE:
Annual Rankings of Automobile and Health Insurance Complaints
This is to advise that Sections 210 and 337 of the Rew York
Insurance Law require this Department to issue an Annual Ranking of
Automobile Insurance Complaints and an Anoual Ranking of Health
Insurance Complaints.
In order to effectuate more informative and accurate rankings,
this Department isrequesting the full cooperation of the industry.
The Department will provide quarterly computer listings of
closed complaint files wben requested.
Calendar year listings will
be provided upon request until Marcb 1 of tbe year following the year
the complaint was closed.
Bureau staff will be available to review
the quarterly listings on 'án appointment basis.
Requests to review
the aonual listings must be made by Marcb 1 of tbe year following the
calendar year of tbe closing of the complaint.
All reviews must be
completed by May 31 of tbe year following the calendar year of
closing of tbe complaint.
In addition, all insurance companies are reminded that all
replies to Department correspondence must identify the name of the
insurance company against .hoa the complaint should be charged.
This
is partieularly important wben tbe respondent eompany is part of a
group.
If tbe eomplaint involves healtb insuranee, tbe respondent
company is requested to indieate wbether the eomplaint involves a
self-insured or HMO plan. If the eomplaint involves automobile
insurance, the respondent eompany is requested to indieate if its
policy is eommercial or non-eommereial.
If tbere are any questions eoneerning tbis letter please
contact Rosalyn Rich at (212) 602-0492 for health insuranee or Barry
Bistreieh (212) 602-0510 for automobile insuranee.
truly yours,
~-~{.cp-----
alvatore R. Curiale
uperintendent of Insuranee
o ¡)fInte<! on .ecyeled J)lpet
WITHDRAWN 10/31/1995
See Circular Letter 16 (1995)