Rule 4781-8-08. Complaints against licensees

119.03 (A) Any person who believes that a licensee has violated any provision of Chapter 4781. of the Revised Code or rules promulgated thereunder, may notify the division in writing or by phone. (B) Upon receipt of a complaint against a licensee, the division or its designee shall follow the following procedure: (1) Review the complaint to determine if further information or investigation is needed; or (2) If further investigation is needed, the division or its designee shall investigate the matter and report its initial findings to the superintendent or his or her designee who shall then make a determination whether the complaint should be: (a) Closed with no further action; (b) Referred for further investigation; or (c) Referred for disciplinary action against a licensee. (C) The division or its designee may initiate an investigation of a licensee on its own motion to determine whether the licensee is in compliance with Chapter 4781. of the Revised Code and the rules promulgated thereunder. Supplemental Information Authorized By: 4781.04 , 4781.14 Amplifies: 4781.04 , 4781.121 , 4781.14 1/20/2025