Rule 5122-27-02.1. Other recordkeeping obligations

119.03 This rule governs how providers are to maintain records for behavioral health hotline services as defined in rule 5122-29-08 of the Administrative Code and prevention services as defined in rule 5122-29-20 of the Administrative Code. Maintenance of records mandates for forensic evaluation service and driver intervention program are addressed in rule 5122-29-07 and rule 5122-29-12 of the Administrative Code, respectively. (A) A provider that provides behavioral health hotline service as defined in rule 5122-29-08 of the Administrative Code is to maintain a log of all telephone calls. At a minimum, the log is to contain all of the following information: (1) The reason for the call; (2) The problem presented during the call; (3) The disposition of the call and whether any referrals were made; (4) The date and time of the call; (5) The person receiving the call; and (6) The name of the caller, if given. (B) A provider is to maintain a log described in paragraph (A) for seven years. (C) A provider that provides prevention services as defined in rule 5122-29-20 of the Administrative Code is to maintain documentation for each occasion that prevention services are provided. At a minimum, the documentation for each occasion is to include all of the following: (1) The date prevention services were provided; (2) The location where prevention services were provided; (3) The approximate number of individuals who received prevention services; (4) The types of evidence-based prevention strategies used, as described in rule 5122-29-20 of the Administrative Code; (5) Whether direct services or indirect services were provided, as defined in rule 5122-29-20 of the Administrative Code; (6) A description of the interventions used as referenced in paragraph (C)(2) of rule 5122-29-20 of the Administrative Code; and (7) The signature of the individual who is qualified to provide prevention services in accordance with rule 5122-29-20 of the Administrative Code. (D) A provider is to maintain documentation regarding prevention services for at least three years from the date of service. Last updated August 3, 2026 at 8:37 AM Supplemental Information Authorized By: R.C. 5119.36 Amplifies: R.C. 5119.36 8/1/2031