Rule 5507-1-17. Statistical analysis

119.03 The PSAP will collect, analyze and report the following statistics per calendar year: (A) Total 9-1-1 call volume. (B) 9-1-1 calls by hour of the day. (C) 9-1-1 calls by day of week. (D) 9-1-1 call ring/answer times. (E) 9-1-1 abandoned call counts. (F) 9-1-1 calls by type legacy class of service (COS) or if on next generation 9-1-1, calls by service type as defined in the NENA i3 standard. (G) All other data a required by the statewide 9-1-1 steering committee or the state 9-1-1 administrator. The PSAP will compile and review this data and make it available to their local 9-1-1 coordinator upon request. The 9-1-1 coordinator will be responsible for reporting this data by March first each year or at other times upon request of the office of the 9-1-1 administrator. Last updated May 26, 2026 at 7:57 AM Supplemental Information Authorized By: 128.021 Amplifies: 128.021 5/12/2031 5/12/2016