OAR 411-328-0720. Individual Rights, Complaints, Notification of Planned Action, and Hearings for Supported Living

(1) INDIVIDUAL RIGHTS. (a) A provider must protect the rights of individuals described in OAR 411-318-0010 and encourage and assist individuals to understand and exercise these rights. (b) Upon entry and request and annually thereafter, the individual rights described in OAR 411-318-0010 must be provided to an individual and their legal or designated representative. (2) COMPLAINTS. (a) Complaints by or on behalf of an individual must be addressed in accordance with OAR 411-318-0015. (b) Upon entry and request and annually thereafter, the policy and procedures for complaints must be explained and provided to an individual and their legal or designated representative(as applicable). (3) NOTIFICATION OF PLANNED ACTION. In the event that a developmental disability service is denied, reduced, suspended, or terminated, an advance Notification of Planned Action (form 0947) must be provided as described in OAR 411-318-0020. (4) HEARINGS. (a) Hearings must be addressed in accordance with ORS chapter 183 and OAR 411-318-0025. (b) An individual or their legal or designated representative may request a hearing as provided in ORS chapter 183 and OAR 411-318-0025 for a denial, reduction, suspension, or termination of a developmental disability service or OAR 411-318-0030 for an involuntary reduction, transfer, or exit. (c) Upon entry and request and annually thereafter, a notice of hearing rights and the policy and procedures for hearings must be explained and provided to an individual and their legal or designated representative (as applicable).