OAR 813-145-0080. Review by Subgrantee

(1) Subgrantees must establish in writing a process satisfactory to OHCS that enables all potentially eligible households, having received ESG services or not, to contest a determination by the subgrantee or its subrecipients that either denies, limits, terminates, or modifies ESG services. (2) An aggrieved household may request a formal review of a subgrantee’s action (as described in subsection (1) above). The subgrantee must allow a minimum of 30 days, from the time of the requested review or the aggrieved household’s discovery of such action, for which an aggrieved household requests review. The ultimate determination of an aggrieved household’s discovery period is reserved to OHCS, in its sole discretion. (3) A household remaining aggrieved after such review may request further review of the subgrantee actions by OHCS (see OAR 813-145-0070). (4) The subgrantee must inform OHCS and the aggrieved party in writing of any final review determination made by the subgrantee, and the basis for same, within 10 days of such final determination. (5) The subgrantee must comply with OHCS requests for all supporting documentation related to the grievance when a household exercises their right for an administrative review of the subgrantee or subrecipient’s decision (as described in subsection (3) above).