OAR 860-036-1200. Applications for Water Utility Service

(1) Any person wanting water service must submit an application to the water utility. A separate application is required for each property to be served. (2) A water utility may require an applicant to provide the following information when applying for service: (a) The applicant's name, service address, and billing address; (b) The contact information where the applicant can be reached; (c) The type of water service requested and its intended use; and (d) The name to be used to identify the account, if different than the applicant’s actual name. (3) If the account is for residential service, the water utility may also request the applicant to provide the following information: (a) The names and birth dates of all persons responsible for payment on the account; and (b) For each person responsible for payment on the account, two forms of government-issued photo identification, or one government-issued photo identification and one of the following: (A) A valid social security number; (B) A current photo identification from a school or employer and the name, address, and telephone number of a person who can verify the applicant's identity, such as a teacher, employer, or caseworker; or (C) Other information deemed sufficient by the water utility to establish an applicant's identification. (4) Once an applicant has submitted all information required by the water utility under these rules, a water utility must either accept or refuse an application within two business days of its receipt.