RI Insurance Bulletin 2023-1
2023 Emergency Contact and Placard Information-Property and Casualty Insurers
Department of Business Regulation
Insurance Division
1511 Pontiac Avenue, Bldg. 69-2
Cranston, Rhode Island 02920
Insurance Bulletin Number 2023-1
Emergency Contact and Placard Information
Property & Casualty Insurers
This Bulletin is being issued to replace Bulletins 2009-4 and 2010-4, which have been
revoked.
The Department, in conjunction with the RI Emergency Management Agency (RIEMA),
members of the Governor's Insurance Council, and the State Police have worked together
to formulate an emergency adjuster access and coordination plan (“Plan”) to implement
when a catastrophic event is declared in RI.
In accordance with the Plan, the Department requires all Property & Casualty insurers,
(including surplus lines and workers’ compensation insurers) upon being licensed or
approved to do business in this State, to provide the Department with the
name, e-mail address, landline, mobile telephone, and satellite number (optional) of the
designated Primary Contact Person (“PCP”). This Bulletin does not apply to monoline
financial guaranty, mortgage guaranty, title, fidelity and surety, and medical malpractice
insurers. The insurer shall also designate an Alternate Contact Person (“ACP”) in the
event the PCP is not available. This individual will serve as the primary conduit between
the insurer and the Department before, during, and after a catastrophic event.
The PCP and ACP should have the authority to assist and provide information to the
Department at all times during such an event.
The Department will make every effort to issue Bulletins before, during and after a
disaster declaration in Rhode Island to offer guidance and assistance to the industry
regarding the catastrophe. In the event of extended power outages, efforts to reach the
PCP will be made via mobile phone. The Department can be contacted regarding
catastrophic events in RI via email at dbr.insurance@dbr.ri.gov.
Included within the Plan is a Vehicle Identification Placard system that will allow vehicle
access into disaster areas for vehicles carrying insurance company personnel. Insurance
company and independent adjusters will be required to carry proper company
identification (photo ID or authorization to represent the insurer on company letterhead)
to gain access to disaster areas during the emergency phase. Insurers must provide the
Department with the total number of Vehicle Placards needed for vehicle access in the
event a disaster is declared in RI. The cost per placard is $5.00. Insurers that are
members of a Group must provide Emergency contact information for each insurer,
however, only one insurer within the group is required to order placards on behalf of the
group. It is the insurers duty to maintain records of assignments of placards and to notify
the Department immediately of any missing placards or updated contact information.
To update emergency company contact information, please complete the emergency
company contact and vehicle placard form provided below and e-mail to
dbr.insurance@dbr.ri.gov. A yearly registration of emergency company contacts and/or
placards is not required. The insurer is required to submit the form ONLY if there has
been a change in emergency company contact information or to order additional placards.
If ordering additional placards, please mail the completed form along with a check made
payable to the General Treasurer, State of RI, to the Department of Business Regulation
Insurance Division, 1511 Pontiac Avenue, Bldg 69-2, Cranston RI 02920.
When ordering new placards, the attached form must be completed in its entirety. While
a company can select to order zero placards, the Department encourages all Property &
Casualty insurers to order at least 5. However, as previously noted, only one insurer
within a group is required to order placards on behalf of the group.
Elizabeth Kelleher Dwyer
Superintendent of Insurance
February 2, 2023
STATE OF RHODE ISLAND
Department of Business Regulation
INSURANCE DIVISION
1511 Pontiac Avenue, Bldg. 69-2
Cranston RI 02930
www.dbr.ri.gov
Emergency Company Contact and Vehicle Placard
Information Form
This form is required ONLY if there has been a change in emergency
company contact information and/or to order vehicle placards. A yearly
filing is not required.
Insurer Name:
NAIC Company Code:
FEIN Number:
Primary Contact Person:Name:
E-Mail Address:
Landline Telephone Number:
Cellular Telephone Number:
Satellite Telephone Number (optional):
Alternate Contact Person:Name:
E-Mail Address:
Landline Telephone Number:
Cellular Telephone Number:
Satellite Telephone Number (optional):
Total Number of Vehicle Placards Requested:
Total Cost: # of Placards requested @ $5.00 each = _________
Please make check made payable to General Treasurer, State of RI.
Name and Address where Placards should be sent (All placards will be sent to
one address.):
Completed by:____________________________________________________
Date: ___________________________________________________________