ARSD 67:56:01:06. Client services policy requirements

Each program shall establish and follow a written policy in the following areas relating to client services: (1) Intake and referral procedures; (2) Eligibility; (3) Orientation; (4) Safety and security standards and procedures; (5) Grievance procedures; (6) Records retention; (7) Smoke-free, drug-free, and violence-free environment; (8) Conflicts of interest; (9) Nondiscrimination; (10) Transportation services; (11) Medical care; (12) Care of children when parent is absent; and (13) Shelter house rules.