ARSD 20:18:17:40.04. Transaction confirmation

Cashless wagering systems must cause a relevant, informative message to be displayed to the player whenever any cashless transaction is being processed. The cashless device, player identification component display, or the player's device with a secure interface that uses a defined protocol must be capable of providing confirmation or denial of every cashless transaction initiated. This confirmation or denial must include: (1) Whether the transaction was an upload or a download; (2) The transaction value; and (3) For denied transactions, a descriptive message as to why the transaction was not completed as initiated. If a player initiates a cashless transaction and that transaction exceeds cashless device configured limits, the transaction may only be processed if the player is clearly notified that the player has received or deposited less than the amount requested to avoid player disputes.