Requesting Access To Public Records

(1) Public record requests shall be made to the PRRC or designee in order to ensure public records requests are routed to the appropriate Records Custodian and fulfilled in a timely manner. (2) The designated PRRC for the Department is the General Counsel; provided, however, that the responsibilities of the PRRC under this rule may be delegated to one or more employees under the supervision of the PRRC. The PRRC may be contacted at: Public Records Request Coordinator Tennessee Department of Financial Institutions Administrative Division/Legal Section 312 Rosa L. Parks Avenue 26th Floor, Tennessee Tower Nashville, Tennessee 37243 Telephone: (615) 741-2236 or 800-778-4215 Email: TDFI.contact@tn.gov (3) Requests only for inspection of public records may be made orally or in writing to the PRRC at the PRRC’s mailing address, email address or phone number. The PRRC shall, however, request a U.S. mail address or email address from the Requestor in order to provide any written communication required under the TPRA. (4) Requests for copies, or requests for inspection and copies, shall be made in writing and may be made to the PRRC at the mailing address or email address provided. PUBLIC RECORDS REQUESTS CHAPTER 0180-34 (5) Proof of Tennessee citizenship by presentation of a valid Tennessee driver’s license or a Tennessee photo ID card (or alternative form of identification acceptable to the PRRC) is required as a condition to inspect or receive copies of public records. (6) The Department makes certain information, records, and forms available to the public on the Department’s website at www.tn.gov/tdfi. Examples of the types of information regularly posted online by the Department include, but are not limited to, the announcement of the maximum effective formula rates of interests, the maximum effective rates of interest on home loans, the Department’s annual report, a listing of chartered and licensed entities regulated by the Department, bank application information and application reports, the biennial report on the title pledge lending industry, formal actions pertaining to non-depository financial institutions regulated by the Department’s Compliance Division that have been subject to a hearing, Department bulletins and the Department’s consumer complaint form.