0320-05-.02
Acquisition Of Local Information
Cite as Tenn. Comp. R. & Regs. 0320-05-.02
(1)
Any debt collector communicating with any person other than the consumer for the purpose
of acquiring location information about the consumer shall:
(a)
Identify himself, state that he is confirming or correcting location information concerning
the consumer, and, only if expressly requested, identify his employer;
STANDARDS OF PRACTICE
CHAPTER 0320-05
(b)
Not state that the consumer owes any debt;
(c)
Not communicate with any such person more than once unless requested to do so by
such person or unless the debt collector reasonably believes that the earlier response
of such person is erroneous or incomplete and that such person now has accurate or
complete location information;
(d)
Not communicate by post card;
(e)
Not use any language or symbol on any envelope or in the contents of any
communication with a person who is not the consumer that indicates that the debt
collector is in the debt-collection business or that the communication relates to the
collection of a debt; and
(f)
After the debt collector knows the consumer is represented by an attorney with regard
to the subject debt and has knowledge of, or can readily ascertain, such attorney’s
name and address, not communicate with any person other than that attorney, unless
the attorney fails to respond within a reasonable period of time to communication from
the debt collector.