Misconduct

The following acts may constitute misconduct and may result in disciplinary action against licensees including possible revocation or suspension of license. The acts include, but are not limited to: (1) Failure to cooperate with an investigation related to a complaint filed with the Board. This includes failure to respond in writing to any communication from the Board requesting a response within thirty (30) days of sending such communication by reasonable means necessary to notify the licensee, including but not limited to, dispatch through regular mail, certified mail, and/or email to the addresses or information last provided to the Board by the licensee; (2) Failure to abide by a warranty agreement; (3) Pulling a building, electrical, plumbing, or like permit for a job in which an unlicensed contractor is acting as the general contractor or consenting to or allowing for a contractor’s GENERAL REGULATIONS FOR HOME IMPROVEMENT CONTRACTORS CHAPTER 0680-07 license number to be utilized by an unlicensed contractor or improperly licensed contractor in the furtherance of unlicensed contracting; (4) Failure to maintain worker’s compensation if insurance is required by Tennessee statute; (5) Revocation, suspension, or voluntary surrender of contractor’s license in another jurisdiction; (6) Failure to pay a civil judgment rendered against the contractor by a court of competent jurisdiction if the conduct that is central to the judgement is related to the contracting industry; (7) Failure to respond to customer inquiries regarding completion of work and/or dissatisfaction with quality of work; (8) Submitting documentation to the Board that is false, forged, altered or otherwise misleading or knowingly making any false statement related to a license application or to an investigation conducted by the Board or Board employees.