Refund Policy

(1) If a recipient fails to complete a semester for any reason, the eligible educational institution shall apply its refund policy to determine whether a refund may be required. (2) A recipient shall cause any refunded amount to be returned to the Fund. (3) Refunds should be returned to the Bureau by check or money order either in person or by U.S. mail and made payable to the Tennessee Bureau of Workers’ Compensation. (4) Awards returned through the refund policy may be used to make additional awards through the Program. If the refunded amount was originally awarded in a previous calendar year, it shall not be included in the total aggregate awards for the refund calendar year. (5) Upon knowledge of the recipient’s receipt of monies paid by the Program, whether by error, fraud, or refund, the Program shall contact the recipient telephonically and via written correspondence to arrange for reimbursement of all monies received by the recipient through error, fraud, or refund. In the event the monies are not refunded to the Program within ninety (90) days of the recipient’s receipt, the Bureau shall assume the rights of a creditor against the recipient and may, at the discretion of the Administrator, take action to collect those monies paid by the Program.