Client Rights In Supportive Living Facilities

(1) Upon admission to the facility, each client must be provided an orientation which includes minimally the following: (a) Explanation of the facility’s services, activities, performance expectations, any rules and regulations and program descriptions; (b) Familiarizing the client with the facility’s premises, the neighborhood and public transportation systems; and (c) Explanation of client rights and grievance procedures. (2) Clients must not be denied adequate food, treatment/rehabilitation activities, religious activities, mail or other contacts with families as punishment. (3) A client must not be confined to his/her room or other place of isolation as punishment. This does not preclude requesting individuals to remove themselves from a potentially harmful situation in order to regain self-control.