0960-01-.04
Computation Of Warranty Charges
Cite as Tenn. Comp. R. & Regs. 0960-01-.04
A motor vehicle dealer’s charge for warranty repairs or servicing of a vehicle shall be computed by
multiplying the sum of the hours or portions thereof allotted to the particular warranty repair or service by
the manual of the manufacturer of the line-make of motor vehicle being repaired or services and the
actual hours or portions thereof spent diagnosing the condition or problem requiring warranty repair or
service multiplied by the “labor rate per hour”.