1350-03-.12
Information System Minimum Controls
Cite as Tenn. Comp. R. & Regs. 1350-03-.12
(1)
Licensees shall verify Sports Gaming Systems daily to ensure the date and time is properly
displayed and registered for Wagers made pursuant to Sports Gaming Accounts. Licensees
shall Immediately Report any discrepancies to the Council.
(2)
Licensees shall implement procedures for the safeguarding of Sports Gaming Accounts,
including maintaining the security of identity and financial information of Players.
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(3)
Sports Gaming Systems shall be designed to only allow Wagers to be created using an
authorized Sports Gaming Account.
(4)
Sports Gaming Systems shall contain a mechanism to prevent the creation of a Wager before
or after the official Wager timeframe (i.e., prior to posting of the Wager and subsequent to the
outcome of a Sporting Event or cutoff).
(5)
Sports Gaming Systems shall automatically authorize payment of winning Wagers and update
a Player’s Sports Gaming Account.
(6)
Sports Gaming Systems shall be incapable of authorizing payment on a Voided or Cancelled
Wager or a Wager that has been previously paid, except in accordance with these Rules.
(7)
Sports Gaming Systems shall be designed to prevent an individual, group of individuals or
entity from tampering with or interfering with the operation of Interactive Sports Gaming or
Sports Gaming Systems.
(8)
Sports Gaming Systems shall be configured to terminate a Player’s session, and/or require re-
authentication, after a prescribed period of inactivity by the Player not to exceed thirty (30)
minutes.
(9)
Sports Gaming Systems shall be designed to reasonably ensure the integrity and confidentiality
of communications and ensure the proper identification of the sender and receiver of
communications. If communications are performed across a public or third-party network, the
system shall either encrypt the data packets or utilize a secure communications protocol to
ensure the integrity and confidentiality of the transmission.
(10) Confidential and/or sensitive electronic data shall be encrypted while both at rest and in transit
using the current standards and methodologies set forth by the National Institute of Standards
and Technology (NIST), International Organization for Standardization, and the International
Electrotechnical Commission (ISO/IEC), or equivalent standard as approved by the Council.
Confidential and/or sensitive electronic data may include, but is not limited to, Player PII and
Player banking information.
(11) User authentication to the Sports Gaming Systems and other system components shall be
configured consistent with the current standards and methodologies set forth by the NIST,
ISO/IEC, or equivalent standard as approved by the Council.
(12) Sports Gaming Systems shall monitor for and Immediately Report to the Licensee and the
Council any malfunction or security incident that adversely affects the integrity of critical data
or system functionality.
(13) A system event log or series of reports/logs for operating systems (including the database layer
and network layer) and applications must be configured to track at least the following events:
(a)
Failed login attempts;
(b)
Changes to live data files occurring outside of normal program and operating system
execution;
(c)
Changes to operating system, database, network, and application policies and
parameters;
(d)
Audit trail of information changed by administrator accounts;
(e)
Changes to date/time on master time server;
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(f)
Significant periods of unavailability of the Sports Gaming System or any critical
component of the Sports Gaming System; and
(g)
Other significant events.
(14) Sports Gaming Systems shall record and generate daily reports upon request from the Council
on the following:
(a)
Wagers exceeding $10,000;
(b)
Futures Wagers;
(c)
Sports Gaming Account activity, including Sports Gaming Account number, transaction,
and transaction amount. The report must include deposit amounts, withdrawal amounts,
winnings, and Wagers made; and
(d)
Changes in odds, Wager cutoff times, Event data, or Sporting Event results.
(15) Sports Gaming Account management shall be configured in a manner to ensure the
confidentiality and integrity of the Player PII and to protect the Sports Gaming Account from
unauthorized use. The following controls surrounding Sports Gaming Accounts must be
present at a minimum:
(a)
Once a Sports Gaming Account is created, a secure personal identification for the Player
authorized to use the Sports Gaming Account shall be established that is reasonably
designed to prevent the unauthorized access to, or use of, the Sports Gaming Account
by any individual other than the Player for whom the Sports Gaming Account is
established;
(b)
Controls shall be in place to ensure the strength of Player’s passwords;
(c)
A Player shall have only one (1) Sports Gaming Account per Licensee;
(d)
Player’s Sports Gaming Account shall be Immediately suspended, and Player’s
identification shall be Immediately re-verified upon reasonable suspicion that the Player’s
identification has been compromised;
(e)
Player’s Sports Gaming Account shall be disabled after three failed log-in attempts;
(f)
Multi-Factor Authentication shall be required before allowing a Player to reset the Sports
Gaming Account password and recover a disabled Sports Gaming Account;
(g)
An Operator shall either
1.
Require Multi-Factor Authentication before allowing a Player to log in to his or her
Sports Gaming Account, unless the Player’s session has not ended or exceeded
the prescribed period of inactivity configured in Rule 1350-03-.12(8); or
2.
Require Multi-Factor Authentication before allowing a Player to:
(i)
Log in to his or her Sports Gaming Account, but after the Player has
completed a successful Multi-Factor Authentication for a specific device, the
Operator is not required to perform another Multi-Factor Authentication on
that device for login for a period of 14 days;
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(ii)
Update Player PII;
(iii)
Withdraw funds; and
(iv)
Add a debit card;
(h)
Players shall be allowed to perform any transaction other than Wagering at all times
when logged in regardless of their geographical location; and
(i)
A mechanism shall be in place to suspend a Player’s Sports Gaming Account in the
event that there is suspicion that the Sports Gaming Account has been compromised or
used to commit fraud or other illegal activity.
(16) Licensees shall have policies and procedures for all changes to the Sports Gaming System
and its related components. Documentation must be created and maintained for all changes
to the production environment of the Sports Gaming System and its related components.
(17) The Licensee shall have a documented process for performing and restoring Sports Gaming
System back-ups. All backup media must be stored at a secure location offsite from the
Licensee’s primary data storage. Periodic testing of backup media must be performed to
ensure that the Sports Gaming System can be restored in the event of a failure.
(18) Interactive Sports Gaming may only be conducted over the Internet or through the use of Mobile
Applications or other digital platforms. The Internal Control Standards for the Sports Gaming
Systems shall apply to all websites and applications used to provide this functionality.
(19) Additional system specifications and Sports Gaming Systems logging requirements may be
specified by the Council through the issuance of technical bulletins in the case of exigent
circumstances.
(20) Each Licensee shall Immediately Report to the Council any known violations or incidents of
non-compliance with any part of this chapter.