R501-22A-10. Staff Records and Training

(1) The provider shall make available and document training for each staff member that addresses: (a) communicable disease outbreak prevention and response, including: (i) common communicable diseases in the population served; (ii) immediate steps to take upon disease identification or outbreak suspicion, including isolation protocols and notification to the appropriate local health authority; and (iii) recognizing signs and symptoms of communicable diseases; (b) cultural competency; (c) de-escalation and crisis intervention techniques; (d) facility policies and safe practices; and (e) recognizing and addressing signs of abuse and neglect. (2) For any facility policy, procedure, and safe practice, the provider shall provide any volunteer: (a) an initial orientation; and (b) ongoing training and support. (3) The provider shall ensure each staff record contains: (a) any certification or qualification relevant to staff providing services to a client; (b) any grievance or incident records involving staff; (c) any applicable CPR and first aid training and certification; and (d) the signed department provider code of conduct form.