R510-400-6. Service Provider Requirements

(1) HCBA services shall be provided by a service provider that meets the following qualifications: (a) is a public or private social service or health care agency; (b) has at least one year of experience in providing in-home services, unless waived by the local area agency director or the local area agency director's designee based upon adequate documented justification; (c) is appropriately licensed; and (d) maintains liability insurance and bonding of employees. (2) A service provider shall be responsible for the following: (a) providing employees with written instructions based upon the individual's care plan; (b) instructing employees as needed in performing the required tasks; (c) providing supervision of employees; and (d) informing employees of personal liability. (3) Each local area agency shall be responsible for ensuring that the following case management requirements are implemented: (a) each individual shall be assigned a case manager; (b) each case manager may not be assigned more than 50 individuals. (4) A temporary waiver for the case management requirements may be approved at the discretion of the division. A local area agency shall submit a request for a temporary waiver in writing to the division. (5) A case manager shall have a bachelor's degree in a social science, health science, or other related field. A local area agency director or the local area agency director's designee may waive this requirement if the applicant has additional related education or additional related full-time paid employment.