R523-17-5. Standards for Statewide Mental Health Crisis Warm Lines

Agencies providing a statewide mental health crisis warm line shall maintain a comprehensive telephonic system that is: (1) open between the hours of 8 a.m. to 11 p.m., seven days a week, 365 days a year; and (2) capable of assessing any individual experiencing a self-defined crisis situation, leading to appropriate crisis stabilization and makin g appropriate referrals.