R66-5-10. Walk- up, Drive-Through, and Curbside Service

(1) A medical cannabis cardholder may make an order for medical cannabis by phone or online and receive the product using a medical cannabis pharmacy's walk-up, drive-through, or curbside service. (2)(a) Medical cannabis products and medical cannabis devices, including those that are awaiting pick-up, shall be securely stored in the medical cannabis pharmacy facility until a medical cannabis cardholder arrives for pick-up. (b) A medical cannabis product or medical cannabis device may not be stored outside of a medical cannabis pharmacy facility before a customer arrives to pick-up the product. (3)(a) A medical cannabis pharmacy's video surveillance shall enable the video recording of each medical cannabis cardholder transaction that includes: (i) video surveillance of a cardholder, cardholder vehicle, medical cannabis pharmacy employee verifying the cardholder's valid form of government issued identification; and (ii) the transfer and dispensing of an item bought by a cardholder. (b) Video cameras shall record points of entry and exit of a parking lot and shall be angled to ensure the capture of clear and certain identification of a cardholder and their vehicle's license plate. (4)(a) The individual receiving the delivery of a product from the medical cannabis pharmacy employee via walk-up, drive-through, or curbside pick-up shall be a cardholder. (b) When drive-through service is used, the medical cannabis cardholder verifying their ID to the medical cannabis pharmacy shall be visible to cameras and to the medical cannabis pharmacy employee who is helping them. (5)(a) When a PMP's consultation with a medical cannabis cardholder is required, the consultation may be provided in-person, over the phone, or with another real-time communications device. (b) It is the responsibility of the medical cannabis pharmacy to ensure the privacy of these consultations, regardless of where or how the consultations happen.