R895-5-4. Definitions

(1) "Hardware" means physical technology used to process, manage, store, send, receive, or deliver information. This term also includes telephony products. (2) "Software" means non-physical technology used to process, manage, store, send, receive, or deliver information. The term also includes any of the supporting documentation, media containing or storing the software, related materials, modifications, versions, upgrades, enhancements, updates, or replacements. (3) "Technology services" means any of the services, functions, and activities that facilitate the design, implementation, creation, or use of software, hardware, or telephony products. The term includes data acquisition, seat management, staffing augmentation, maintenance, and subscription services.