R982-601-101. Statement of Purpose

(1) The Provider Code of Conduct is written in addition to all Department of Workforce Services policies and rules governing delivery of services to clients. The purpose of the code is to protect vulnerable clients from abuse, neglect, maltreatment and exploitation. (2) The Code of Conduct clarifies the expectation of conduct for providers of contracted, licensed and certified programs and their employees, which includes administrative staff, non-direct care staff, direct care staff, support services staff and any others when interacting with clients. (3) Written agency policy required by this rule must be approved by the licensing or certifying authority. (4) Nothing in this rule shall be interpreted to mean that clients should not be held accountable for misbehavior or inappropriate behavior on their part, or that providers are restricted from instituting suitable consequences for such behavior.