R402-1-5. Hardship, Extenuating Circumstances

(1) The EI program may not deny services to an eligible child because of a family's inability to pay. The provider may waive all or part of the fee if there are extenuating family circumstances that affect a family's ability to pay, such as long-term hospitalization of a family member, casualty loss, moving expense, or other unusual expenses. (2) If a family can pay, but chooses not to pay, the EI program may withhold fee eligible services.