R432-100-11. Patient Rights

(1) The licensee shall inform each patient during admission of patient rights and support the exercise of the patient's right to: (a) access medical records and purchase, at a cost not to exceed the community standard, photocopies of that patient's record; (b) be examined and treated in surroundings designed to give visual and auditory privacy; (c) be free from mental and physical abuse and from chemical and, except in emergencies, physical restraints, except as authorized in writing by a licensed practitioner for a specified and limited period or when necessary to protect the patient from self-injury or from injuring another; (d) be fully informed of that patient's medical health status in a language the patient can understand; (e) express any complaint regarding the care received and to have that complaint resolved when possible; (f) formulate an advance health care directive in accordance with the Title 75A, Chapter 3, Health Care Decisions; (g) participate in the decision-making process in managing that patient's health care with the patient's physician, or to have a designated representative involved; (h) refuse to participate in experimental treatment or research; (i) refuse treatment; (j) reasonable access to care; and (k) uniform, considerate, and respectful care. (2)(a) The licensee shall establish a policy and inform patients and legal representatives regarding the withholding of resuscitative services and the forgoing or withdrawing of life-sustaining treatment and end-of-life care. (b) The licensee shall ensure the policy is consistent with Title 75A, Chapter 3, Health Care Decisions.