R501-19A-10. Staff Records and Training

(1) The provider shall maintain staff information, including: (a) a provider code of conduct with the signature of each staff, contracted employee, or volunteer; (b) any approved and current OBP background clearance, except as excluded in Rule R501-14; (c) any applicable staff certification, license, or qualification; (d) any grievance or complaint made by or against the staff and action taken by the provider; (e) any pre-service and annual training record, which includes the: (i) date of completion; (ii) topic; and (iii) signature of each staff who completed the training; (f) each crisis intervention or critical incident report involving staff; and (g) documentation of the initial and annual tuberculosis screening, if serving a population with a substance use disorder. (2) The provider shall ensure staff training is: (a) completed within 30 days of hire and annually thereafter; and (b) covers: (i) CPR and first aid; (ii) Rule R380-80; and (iii) any policies, procedures, and safe practice, as described in Section R501-19A-5. (3) The provider shall ensure staff behavior management training includes: (a) client rights; (b) the provider code of conduct; (c) how staff shall address any injury or complaint; (d) de-escalation techniques and least restrictive methods for managing behavior; (e) the physiological and psychological impact of restraints or emergency safety intervention; (f) any threshold for restraints or emergency safety intervention; (g) the time limit for restraints or emergency safety intervention; (h) appropriate monitoring of any use of restraints and emergency safety intervention; (i) how to recognize the physical signs of distress or positional asphyxia and obtain medical assistance; (j) the procedure: (i) to intervene if another staff fails to follow procedure for restraints or emergency safety intervention; (ii) for documenting and reporting any use of restraints or emergency safety intervention; (iii) for processing restraints or emergency safety intervention with a client; and (iv) for staff follow-up after use of restraints or emergency safety intervention; and (k) the process for obtaining clinical approval for continued use of restraints or emergency safety intervention.