Standards for community care teams and mobile crisis teams

The Department shall ensure that mobile crisis teams and community care teams: 1. Are designed in partnership with community members, including people with lived experience utilizing crisis services; 2. Are staffed by personnel who reflect the demographics of the community served; 3. To the extent permitted by law, collect customer service data from individuals served, including demographic information and any information recommended by SAMHSA; and 4. Collaborate with local law-enforcement agencies in use of the crisis call center. 2021, Sp. Sess. I, c. 248 .