VT Insurance Bulletin #210
COVID-19 Prescription Drug Refills
State of Vermont
For consumer assistance:
Department of Financial Regulation
[Banking]
888-568-4547
89 Main Street
[Insurance]
800-964- 1784
Montpelier, VT 05620-3101
[Securities]
877-550-3907
www.dfr.vermont.gov
Insurance Bulletin No. 210
COVID-19
Prescription Drug Refills
Revised: May 13, 2020
This bulletin is intended to ensure that health insurance plans regulated by the Department of
Financial Regulation continue to provide access to prescription drugs during the COVID-19
pandemic. This bulletin applies to health insurers, as that term is used in 18 V.S.A. § 9402, and
pharmacy benefit managers, as that term is used in 8 V.S.A. § 4089j.
On March 13, 2020, the State of Vermont declared a state of emergency related to COVID-19,
among other things. The declaration was amended on March 15, 2020 to forbid gatherings of
more than 50 people. Governor Scott, in issuing the declaration, highlighted the importance of
Vermonters, particularly those at heightened risk of severe symptoms of COVID-19, minimizing
close contact with others.
•
In order to minimize the need for Vermonters to physically visit pharmacies, the
Department is directing insurers to make at least a 30-day supply of medication
available to members refilling their prescriptions.
•
The Department encourages, but does not require, that insurers make available a largerthan-30-day supply when appropriate.
•
Narcotic and specialty medications as well as short-term prescriptions (such as
antibiotics) shall continue to be subject to each insurer’s standard refill policy.
•
The Department encourages insurers and PBMs to work with retail pharmacies to offer
home delivery services and to expand use of mail-order pharmacy services.
•
Insurers and PBMs are reminded that under 8 V.S.A. § 4089j, retail pharmacies must be
permitted to fill prescriptions in the same manner and at the same level of
reimbursement as mail-order pharmacies.
May 13, 2020
•
Pharmacists writing “COVID-19” or substantially similar language on a prescription
shall be equivalent to receiving a patient signature; in such a case, the delivery person
need not seek a patient signature.
If patients need assistance picking up or securing delivery of prescription medications, please
contact your local pharmacy for assistance.
This bulletin expresses the view of the Commissioner for the duration of the state of emergency
unless modified by the Commissioner.
____________________________________
Michael S. Pieciak, Commissioner
____________________________________
Date