WAC 208-630-543. What are the specifications required of the communication log in RCW 31.45.082 (4)?

The communication log must contain: (1) The date, time, and brief description of all telephone communications initiated by the licensee for collection purposes; and (2) The date, time, and brief description of all written communications initiated by the licensee for collection purposes. Returning a communication from a borrower is not initiating a communication with the borrower; however, the response must not violate any of the provisions of RCW 31.45.082 . The communication log may be in hard copy or electronic form, and must indicate the borrower's name. The log must be maintained in a manner that will allow the examiner to review all collection communications covered under RCW 31.45.082 made during a period of time.