WAC 388-271-0030. What are the department's responsibilities in providing me with written communication in my primary language?

(1) We provide fully translated written communication in your primary language. This includes, but is not limited to: (a) Department pamphlets, brochures and other informational material that describe department services and client rights and responsibilities; (b) Department forms, including applications and individual responsibility plans, that we ask you to complete and/or sign; and (c) Department letters as described in chapter 388-458 WAC. (2) We pay for the written translation. You do not have to pay anything. (3) We will provide translated documents to you in a timely manner so that we can process your case within the processing time frames defined in chapters 388-406 , 388-418, and 388-434 WAC.