WAC 388-892-0300. What are the uniform qualifications for an initial VR service contract?

A VR service contractor must meet all of the following uniform qualifications, as specifically detailed in the DVR RFQ for VR service contracts, to obtain any/all specific types of initial VR service contracts. Such qualifications shall include but not be limited to, qualifications regarding conformance to: (1) Federal, state and local laws and DSHS regulations and policies; (2) Accessibility; (3) Safety and health; (4) Liability insurance coverage; (5) Having a system in place to report the effectiveness and efficiency of the provider's DVR services; (6) Having a system in place to gather and report DVR customer satisfaction; (7) DVR code of ethics and standards of practice; (8) Having a complaint and dispute resolution process in place for DVR customers; (9) Having current background checks in place for personnel serving DVR customers.