WAC 468-305-330. How can I get a refund if I close my Good To Go! ™ account?

When you close your toll account, you may request a refund by mail, online, by phone or in person if you have a registered toll account. Any outstanding fees or tolls will be deducted from the account balance prior to issuing an account refund. Refunds shall be issued within fifteen days from receipt of account closure. Refunds shall be made in the form of the original payment, when possible. For example, if deposit was made by credit card, the refund would be credited to the same credit card. For accounts that cannot be refunded electronically, the customer will be issued a check by WSDOT to the account's last recorded mailing address. Refunds will not be issued to unregistered pass accounts.