WAC 480-15-710. Bill of lading

(1) A bill of lading is a shipping document issued by the household goods carrier, signed by both the customer and the household goods carrier that establishes a legal contract with terms and conditions for a shipment of household goods. (2) The carrier must issue a bill of lading for each shipment of household goods it transports and must give the customer a completed copy of the bill of lading used for the customer's shipment. (3) The carrier must include the information in a bill of lading as described in the commission's tariff. (4) The carrier must keep the bill of lading and all associated documents for three years from the date the move was completed.