WAC 480-30-451. Refusal of service

(1) A company may refuse service to a person when: (a) In the company's judgment, providing the service would be hazardous, unsafe, or dangerous to persons or property; (b) In the company's judgment, driveways or roads are improperly constructed or maintained, do not have adequate turn arounds, or have other unsafe conditions; (c) The customer has an outstanding amount due to the company; (d) The customer refuses to allow company personnel, drivers, agents, or representatives access to baggage or other materials prior to it being loaded in or on the vehicle; (e) The customer appears to be under the influence of drugs or alcohol; or (f) The customer attempts to bring onboard the vehicle materials that would be detrimental to the safety or comfort of other passengers. (2) A company may refuse service to a person under other conditions that would be detrimental to the safety and comfort of passengers when those conditions are contained in the company's filed tariff and time schedule.