Definitions

Definitions. Definitions. Words and phrases defined in ch. 340 , Stats., have the same meaning in this chapter unless a different definition is specified. In this chapter: (1) “Certified mechanism” is a manufacturer’s informal dispute settlement procedure for resolving consumer allegations of non-conformities in motor vehicles covered under the provisions of s. 218.0171 (2) (b) , Stats., which has been reviewed and approved by the department of transportation as meeting the requirements specified in this chapter. (2) “Consumer” means any of the following: (a) The purchaser of a new motor vehicle, if the motor vehicle was purchased from a motor vehicle dealer for purposes other than resale; (b) A person to whom the motor vehicle is transferred for purposes other than resale, if the transfer occurs before the expiration of an express warranty applicable to the motor vehicle; (c) A person who may enforce the warranty; (d) A person who leases a motor vehicle from a motor vehicle lessor under a written lease. (3) “Demonstrator” has the meaning set forth in s. 218.0171 (1) (bd) , Stats. (4) “Decision maker” means the person or persons within a certified mechanism actually deciding disputes. (5) “Dispute” means an unresolved complaint initiated by a consumer which alleges a non-conformity in a motor vehicle covered under the provisions of s. 218.0171 (2) (b) , Stats. (6) “Executive” has the meaning set forth in s. 218.0171 (1) (bp) , Stats. (7) “Manufacturer” means a manufacturer as defined by s. 218.0101 (20) , Stats., and agents of the manufacturer, including an importer, a distributor, factory branch, distributor branch and any warrantors of the manufacturer’s motor vehicles, but not including a motor vehicle dealer. (8) “Mechanism” means an informal dispute settlement procedure of a manufacturer. (9) “Motor vehicle” has the meaning set forth in s. 218.0171 (1) (d) , Stats. (10) “Nonconformity” has the meaning set forth in s. 218.0171 (1) (f) , Stats. (11) “On the face of the warranty” means: (a) The page on which the warranty text begins, if the warranty is a single sheet with printing on both sides of the sheet, or if the warranty is comprised of more than one sheet; or, (b) If the warranty is included as a part of a longer document, such as a use and care manual, the page on which the warranty text begins; or, (c) The first page of a supplemental document issued by the manufacturer for the purpose of complying with this chapter. (12) “Reasonable attempt to repair” has the meaning set forth in s. 218.0171 (1) (h) , Stats. (13) “Warrantor” means any person with the authority to give or offer to give a written warranty which incorporates a certified mechanism. (14) “Written warranty” means any written affirmation of fact or written promise made in connection with the sale of a motor vehicle.