WV Informational Letter No. 97
Automotive Crash Parts
May, 1996
WEST VIRGINIA INFORMATIONAL LETTER
NO. 97
TO:
ALL PROPERTY AND CASUALTY INSURERS LICENSED TO DO
BUSINESS IN THE STATE OF WEST VIRGINIA
RE:
AUTOMOTIVE CRASH PARTS
On June 7, 1995, Senate Bill 402 amending Chapter 46A, Article 6B of the West
Virginia Code became effective. The purposes of this legislation are to (1) require motor
vehicle body shops, prior to beginning repairs, to provide information to motor vehicle
owners regarding the replacement crash parts the body shop intends to use in making
repairs, and (2) prevent both motor vehicle body shops and insurance companies from
requiring the use of aftermarket crash parts for repair unless the motor vehicle owner
consents in writing at the time of the repair.
In order to maintain the manufacturers warranty for fit, finish, structural integrity,
corrosion resistance, dent resistance and crash performance, this bill requires motor
vehicle body shops to use genuine crash parts on all motor vehicles requiring repair in the
year of their manufacture or in the two succeeding years thereafter, unless the motor
vehicle owner consents in writing at the time of the repair to use aftermarket crash parts.
Furthermore, unless the motor vehicle owner consents in writing at the time of the repair,
insurance companies may not require the use of aftermarket crash parts when negotiating
for repairs to the motor vehicle for a period of three years -- the year the motor vehicle
was manufactured and the two succeeding years thereafter. This bill does not, however,
address whether the manufacturers warranty will be maintained if damaged motor
vehicles are repaired with used original equipment manufacturer (OEM) parts.
Information obtained from the West Virginia Attorney Generals Office indicates that
certain manufacturers will not warrant used OEM parts when used to repair damaged
motor vehicles.
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If you have any questions concerning this letter, please contact Jill Miles, Deputy
Attorney General at (304) 558-8986 or John R. Davidson, Sr., Director of Consumer
Services, Insurance Commissioners Office at (304) 558-3386.
Hanley C. Clark
Insurance Commissioner