WV Insurance Bulletin No. 20-05
Coronavirus (COVID-19) โ Drug Prescriptions
STATE OF WEST VIRGINIA
Offices of the Insurance Commissioner
James A. Dodrill
Insurance Commissioner
Executive Office
We are an Equal Opportunity Employer
Telephone (304) 558-3354
Post Office Box 50540
Charleston, West Virginia 25305-0540
Facsimile (304) 558-0412
www.wvinsurance.gov
WEST VIRGINIA INSURANCE BULLETIN
No. 20 โ 05
Insurance Bulletins are issued when the Commissioner renders formal opinions, guidance or
expectations on matters or issues, explains how new statutes or rules will be implemented or
applied, or advises of interpretation or application of existing statutes or rules.
To:
All Insurers Writing Health Insurance or Health Benefit Plan Coverage in West
Virginia, Insurance Trade Associations, Insurance producers and Other
Interested Persons
From:
James A. Dodrill, Insurance Commissioner
Re:
Coronavirus (COVID-19) โ Drug Prescriptions
Date:
March 13, 2020
The federal Centers for Disease Control and Prevention (CDC) and American Red Cross have
general guidance for disaster preparedness that households should maintain at least a 30-day
supply of any prescription drugs used by household members. In the event that individuals are
subject to quarantine at home for Coronavirus 2019 (COVID-19), they could be reliant on their
existing supplies.
To the extent consistent with clinical guidelines, the Commissioner (WVOIC) requires applicable
insurers to cover an additional one-time early refill of any necessary prescriptions to ensure
individuals have access to their necessary medications should they need to limit close contact with
others. For maintenance medications, insurers shall permit insureds to obtain a 90-day supply
upon refill. Insurers shall not apply a different cost-sharing amount to an early filling/refilling of
a prescription due to concerns about COVID-19.
Insurers shall also make formulary exceptions if the insured is suffering from a health condition
that may seriously jeopardize the insuredโs health, life, or ability to regain maximum function or
if the insured is undergoing a current course of treatment using a non-formulary prescription drug.
Further, insurers shall encourage, but not require, insureds to take advantage of mail-order
prescription benefits, if available. Moreover, insureds should be able to access necessary
prescriptions from a local retail pharmacy even if their prescription supply is normally provided
by mail-order.
Finally, it is strongly suggested that insurers allow insureds the temporary use of out-of-network
pharmacies at the in-network benefit level of coverage in the event a shortage of medications
occurs at network pharmacies.
WEST VIRGINIA INSURANCE BULLETIN Page 2
No. 20 โ 05
The WVOIC extends its sincere appreciation to health insurers working to address this public
health challenge. Since the COVID-19 situation continues to evolve, health insurers should
continually assess their readiness and be prepared to make any necessary adjustments.
Insurers may contact Ellen Potter, Director of Health Policy, at (304) 414-8480 with questions
regarding this Bulletin.
______________________________
James A. Dodrill
Insurance Commissioner