WY Insurance Memorandum 11-2021
Memo regarding possible insurance licensing telephone scam
THE STATE OF WYOMING
Mark Gordon
Department of Insurance
Jeffrey P. Rude
Governor
Commissioner
106 E. 6th Ave. ▪ Cheyenne, Wyoming 82002
November 18, 2021
INSURANCE LICENSE SCAM WARNING
It has come to the Department’s attention that a common fraud scheme has been adapted to target people who hold
insurance licenses. In this scheme, scam artists identify themselves as Department of Insurance staff or investigators and
notify the licensee that they are under investigation, that their license may be suspended or revoked, or that an arrest
warrant has been issued in the licensee’s name. They will then request money to “resolve the problem”.
This scheme is similar in nature to the well-known schemes where scam artists will identify themselves as FBI, Social
Security, or IRS agents. The callers may also be “spoofing” phone numbers to make the calls appear to be coming from
the State of Wyoming.
While we have not heard of this particular scam being targeted towards Wyoming insurance licensees yet, it is best to be
aware that it has been an issue in other states. If you do receive a call, ask the person calling to verify personal
information that would be stored in our systems but not accessible to the public. This information could be a residence
address, date of birth, or personal email address. The Wyoming Department of Insurance will NEVER request any form of
payment other than a check. We cannot accept credit cards over the phone, and we have no desire to be paid in gift
cards.
Please note that the Wyoming Department of Insurance may ask you to verify your social security number if you cannot
produce your license number or national producer number. Be sure you are certain that you are speaking to a staff
member of the Department of Insurance before giving out any personal information! If you are unsure, hang up, call
the main line of the Department at 307-777-7401, and ask to speak with the person that called you.
The Wyoming Department of Insurance is committed to keeping personal information secure. If you ever have any
suspicions that your information has been compromised please contact the Department at wyinsdep@wyo.gov or
307-777-7401.
Sincerely,
Bryan Stevens
Licensing Supervisor
Administration (307) 777-7401 ▪Fax (307) 777-2446 ▪https://doi.wyo.gov/ ▪Licensing (307) 777-7319 ▪Consumer Affairs (307) 777-7402