Ch. 11, § 19. Grievances and Complaints

(a) Every resident in a Nursing Care Facility shall have the right to: (i) Upon admission, review the Nursing Care Facility grievances and com- plaint process and receive updated information at six (6) month intervals. (ii) Voice grievances and complaints on behalf of themselves or others without discrimination or reprisal. (iii) Have available in a conspicuous place telephone numbers and addresses of the Long-Term Care Ombudsman, Protection and Advocacy, the local Department of Family Services Adult Protection office, the Medicaid Fraud Control Unit, the Wyoming State Survey Agency, and the facility's grievance/complaint representative.