Ch. 25, § 21. Patient Rights

(a) A center shall promote and protect patient rights. (b) A center shall: (i) Treat a patient with respect, consideration, and dignity; (ii) Provide a patient appropriate privacy; (iii) Provide a patient, to the degree known, appropriate information concerning the patient's diagnosis, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the center shall provide the information to a person designated by the patient or to a legally authorized person; (iv) Provide a patient the opportunity to participate in decisions involving the patient's health care, except when the patient's participation is contraindicated for medical reasons; and (v) Provide the patient written information regarding the patient's rights, including the following subjects: (A) Patient conduct and responsibilities; (B) Services available at the center; (C) The center's transfer policy and procedures; (D) Fees for services provided at the center; (E) The center's payment policies; and (F) The center's procedure for filing and pursuing a grievance, including all relevant steps from filing the initial grievance to achieving a resolution.