Ch. 2, § 3. Reconsideration

(a) A resident or applicant may request that the WLRC reconsider an adverse action. If a resident or applicant does not request reconsideration, the resident or applicant may not request an administrative hearing. (b) A request for reconsideration shall contain the following: (i) The name, address, and telephone number of the applicant or resident requesting reconsideration; (ii) The reason for the request, including the nature of the adverse action; and (iii) Any additional information the resident or applicant would like to provide. (c) The Facility Administrator may request additional information concerning the reconsideration request as needed. (i) Any additional information requested shall be submitted within twenty-five (25) calendar days of the Facility Administrator's request. (ii) The resident or applicant may, upon a showing of good cause, request additional time to respond to the request for additional information. The Facility Administrator may grant such requests as the Facility Administrator deems reasonable and prudent. (d) The facility administrator may request a reconsideration meeting with the applicant or resident prior to making a determination on the reconsideration. (e) The Facility Administrator shall complete review of the request for reconsideration and notify the resident or applicant of the reconsideration decision within forty-five (45) calendar days of the receipt of the request for reconsideration. (f) No provision of this section shall prohibit a resident or applicant from working with the Department to establish informal proceedings for resolution during any point.