AR Insurance Bulletin 10-2025
Permission to Use Insurer’s Own Replacement Memorandum for Replacement of Life Insurance Policies and Annuities Contracts
Hugh McDonald
SECRETARY OF COMMERCE
AID
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Bulletin No. 10-2025
Alan McClain
COMMISSIONER,
ARKANSAS INSURANCE
DEPARTMENT
To:
All Life Insurers and Producers, Trade Associations, and Other Interested
Parties
From:
Arkansas Insurance Department
Date:
August 4, 2025
Re:
Permission to Use Insurer's Own Replacement Memorandum for
Replacement of Life Insurance Policies and Annuities Contracts
The Arkansas Insurance Department hereby rescinds Bulletin 8-2009.
The Arkansas Insurance Commissioner issues this Bulletin to advise life insurers that
the Department no longer requires a replacement memorandum to be in the format
attached to Bulletin 8-2009 to satisfy 23 CAR §§ 128-103, 128-105, and 128-107.
The Life Insurance and Annuities Replacement Rule, 23 CAR pt. 128, formerly Rule 97,
requires a replacing producer to obtain a replacement memorandum executed by both
the producer and the applicant when the applicant has an existing life insurance policy
or annuity, and the applicant is replacing the existing policy with a new life insurance
policy, or an existing annuity with a new annuity.
Life insurers may use their own replacement memorandums so long as those
memorandums clearly offer a comparison between the existing product and the
replacement product.
The comparison between existing and replacement products should clearly illustrate
the differences between the two products and include the following, if applicable:
• Current proposed premium;
• Current contract value;
• Current surrender value;
• Death benefit amount;
• Current interest rate and guarantee period;
• Guaranteed minimum accumulation / interest rate;
Arkansas Department of Commerce
Arkansas Insurance Department
1 Commerce Way, Suite 102 Little Rock, AR 72202
INSURANCE.ARKANSAS.GOV
• Surrender charge period in years / charge percentage per year / years
remaining;
• Availability and percentage of free withdrawals;
• Other significant policy or contract provisions;
• Initial bonus percentage or amount;
• Potential loss of bonus if annuity is exchanged, surrendered, or funds
withdrawn;
• List of additional riders; and
• Other significant policy or contract provisions.
For questions related to this Bulletin, please direct all inquiries to AID's Legal Division
at (501) 371-2820 or email insurance.legal@arkansas.gov.
Alan McClain
Arkansas Insurance Commissioner
8/4/2025
Date