9 CAR § 2-402. Retention of case records

(a) Local Office of Child Support Enforcement staff must retain records for closed cases for a minimum of three (3) years. (b) Field Managers or their designees may determine that a case record should be retained for a longer period. (c)(1) The Field Manager, or a designee, will review case records selected for destruction and will arrange to have the case records destroyed by burning or shredding. (2) The method of destruction must ensure the confidentiality of the contents of the case record.