AZ DFI Substantive Policy Statement BA-6
AZ DFI Substantive Policy Statement BA-6: Loan Production Offices
Arizona Department of Financial Institutions
SUBSTANTIVE POLICY STATEMENT
Section: Banks
Subject: Loan Production Offices
July 30, 2012
Policy Statement # BA-6
Arizona Revised Statutes § 6-101(3) defines a banking office as “any place of business of the bank at
which deposits are received, checks are paid or money is loaned. . .” It is the last portion of this definition
which pertains to loan production offices (LPO). The criteria detailed below have been adopted by the
Federal Deposit Insurance Corporation and are consistent with recent interpretive rulings of the Office of
the Comptroller of the Currency and the Board of Directors of the Federal Reserve System.
The following activities can be conducted at an LPO without constituting banking office operations
for purposes of A.R.S. § 6-101(3).
1. Loan Origination: Credit information may be assembled and loan applications can be solicited or
processed.
2. Loan Approval: Loan applications may be approved at the LPO facility in either a public or
nonpublic area of the facility.
3. Loan Closing Activities: Loan closing activities, such as the execution of promissory notes and
deeds of trust, may be conducted at an LPO facility. The customer may not, however, take actual
receipt of the loan funds at the LPO facility. Loan proceeds may be received by the customer by
mail or in person at a place that is not the bank’s headquarters office and is not licensed as a
branch, provided that a third party is used to deliver the funds and the place is not established by
the lending bank. A third party includes a person who customarily delivers loan proceeds directly
from bank funds under accepted industry practice, such as an attorney or escrow agent at a real
estate closing. Similarly, computer equipment located at the LPO through which the bank
initiates electronic disbursements of loan funds to the customer will not cause the LPO facility to
constitute a “branch” as long as the customer does not receive the loan funds at the facility.
Questions regarding this policy statement should be directed to our Financial Institutions Division at
(602) 771-2800.
This Substantive Policy Statement supersedes our Policy Statement #BA-6 issued March 12, 1998.