R17-7-303. General Requirements of a Certified Individual

A. A certified individual shall: 1. Submit all documents and corrections, according to all state laws and rules and the authorization agreement between the Department and the authorized third party; 2. Immediately notify the authorized third party of unlawful actions relating to motor vehicle transactions; 3. Require that a customer submit all supporting documentation relating to a transaction before updating the Department databases; 4. Provide notification within 24 hours to the authorized third party if the certified individual’s: a. Driver license is suspended, revoked, canceled, or disqualified by the Department; b. Vehicle certificate of title is canceled by the Department; or c. Vehicle registration is suspended or canceled by the Department; 5. Provide notification within five business days to the authorized third party of any changes to the certified individual’s name or address; and 6. Attend ongoing Department-approved training, including, if applicable, a commercial driver license refresher training course, before each renewal of the authorization agreement. B. A certified individual shall not: 1. Witness or notarize signatures on documents relating to a transaction unless the customer submits appropriate identification; or 2. Solicit an individual or another business on Department property or any other business authorized under this Chapter unless approved by the Department.