R20-4-1513. Cessation of Communication with the Debtor

A. A collection agency shall stop contacting a debtor, directly or indirectly, if the debtor tells the collection agency that the debtor is represented by a lawyer and wants the collection agency to communicate with the debtor through the debtor’s lawyer. The collection agency may later contact the debtor if the collection agency contacts the lawyer named by the debtor and learns that the lawyer does not represent the debtor. B. A collection agency shall stop contacting a debtor, directly or indirectly, if the debtor gives the collection agency written notice that the debtor: 1. Refuses to pay the debt, or 2. Wants the collection agency to stop all further communication with the debtor. C. Despite the provisions of subsection (B), a collection agency may contact a debtor to inform the debtor that: 1. The collection agency has stopped trying to collect the debt, or 2. The collection agency or the creditor may invoke specific remedies that are customarily used by the collection agency or the creditor. D. The debtor’s written notice under subsection (B) is effective upon receipt by the collection agency if delivered by mail.