R20-4-1514. Disclosure of Information to Debtor

A. Within five days after the initial communication with the debtor, a collection agency shall obtain and be able to inform the debtor of: 1. The name of the creditor; 2. The time and place of the creation of the debt; 3. The merchandise, services, or other value provided in exchange for the debt; and 4. The date when the account was turned over to the collection agency by the creditor. B. A collection agency shall give the debtor access to any of the collection agency’s records that contain the information listed in subsection (A). C. At the debtor’s request, the collection agency shall give the debtor, free of charge, a copy of any document from its records that contains the information listed in subsection (A).