R2-16-404. Findings

The Office shall make one of the following findings in an investigative report: 1. Substantiated. The investigation establishes that the administrative act did occur and the complainant’s criticism of the administrative act is valid. 2. Partially substantiated. a. In a complaint having multiple allegations, the investigation establishes that at least one allegation is substantiated and at least one allegation is not substantiated or indeterminate; or b. The investigation establishes there is shared fault between the complainant and agency. 3. Not substantiated. The investigation establishes that: a. The administrative act did not occur; or b. The administrative act occurred, but the complainant’s criticism of the administrative act is not valid. 4. Indeterminate. The investigation does not provide sufficient evidence for the Office to determine conclusively: a. Whether the administrative act occurred; or b. If the administrative act occurred, whether the complainant’s criticism of the administrative act is valid.