7809. CASE MANAGEMENT SERVICES

7809 CASE MANAGEMENT SERVICES 7809.1 A participant enrolled in FRSP shall receive case management services from a qualified Service Provider if the participant requests and is approved for case management services as described in Section 7810. 7809.2 FRSP case management services shall use a progressive engagement model based on the presenting needs of the family and may include: (a) Development of a Housing Stabilization Plan to identify the family’s goals for connecting to services, increasing income, and achieving housing stability after their FRSP assistance ends, and the intermediary steps the family must take to accomplish those goals; (b) Employment services, including job coaching and assistance identifying opportunities to increase earnings; (c) Regular contact and communication with a case manager to discuss progress towards the Housing Stabilization Plan and adjust them as needed; (d) Connection to other community resources and services that are responsive to the needs of the household, such as behavioral health, primary health care, educational supports, food and nutrition resources; (e) For FRSP participants who are also receiving TANF, documentation of activities that can be credited toward a participant’s TANF IRP, such as housing search, housing counseling services, obtaining a General Educational Development (GED) certification, University of the District of Columbia class credit, work hours, or certification with DOES or other barrier remediation activities specifically identified in the plan; and (f) An updated assessment in response to changed circumstances or a significant life event. 7809.3 The Service Provider shall assess a participant’s potential eligibility for longer-term housing assistance programs, including the PSH program and the TAH program, within the first ninety (90) days of the FRSP assistance period. 7809.4 The Service Provider shall confirm that a participant is registered to the DCHA waiting list. If not, the Service Provider shall assist with applying for housing through DCHA, if such application is available. 7809.5 The Service Provider will have regular engagement with the participant as dictated by the goals in the Housing Stabilization Plan, but no less than monthly; coordinate with other Service Providers; and maintain current documentation on progress toward goals. This includes an assessment of progress made towards the completion of the Housing Stabilization Plan. 7809.6 The Housing Stabilization Plan or IRP shall aim for a targeted progression towards exit from the FRSP assistance provided by the end of the twelve (12)-month FRSP assistance period. 7809.7 The participant is expected to plan for the end of FRSP assistance after the end of the twelve (12)-month assistance period. 7809.8 The Service Provider shall engage the participant on progress made towards the Housing Stabilization Plan, which includes the family’s plan and actions steps to exit the program. If the participant requests a program extension to receive assistance beyond the twelve (12)-month program time period, the Service Provider will review and process the request according to the requirements determined by the Department and in accordance with Section 7812. 7809.9 A participant who receives TANF is required to comply with all TANF requirements and remain in active engagement status with their assigned TANF Employment Provider (TEP), and each Service Provider’s Program Rules shall so provide. In cases where a participant is not engaging with the assigned TEP, and that lack of engagement violates the Service Provider’s Program Rules, the Service Provider may cite this as a Program Rules violation. SOURCE: Final Rulemaking published at 63 DCR 5273 (April 8, 2016); as amended by Final Rulemaking published at 73 DCR 010163 (July 17, 2026). District of Columbia Municipal Regulations Public Welfare 29 DCMR § 7809