DE Forms & Rates Bulletin No. 15
Hospital Provider Discount: Co-pays by Insureds
FORMS AND RATES BULLETIN 15
HOSPITAL/PROVIDER DISCOUNT: CO-PAYS BY INSUREDS
Adopted: February 5, 1996
The Delaware Unfair Trade Practices Act (Title 18 Delaware Code, Section 2304(1)), prohibits
any person from misrepresenting the benefits, advantages, conditions or terms of any insurance policy.
Often accident and sickness policies contain a provision whereby an insured is responsible to co-pay a
percentage of the expenses incurred for treatment. It has come to the attention of the Commissioner that
insurers may not be correctly calculating the proper co-pay when the insurer receives a discount from a
hospital or provider.
Any insurer, health service corporation or health maintenance organization which issues an
accident or sickness policy or contract pursuant to which the insured, subscriber or enrollee is required to
pay a specified percentage of the cost of covered services, shall calculate such amount payable based on
the total amount actually paid or payable to t he provider of such services for the services provided to the
insured, subscriber or enrollee. Discounts received by the insurer must be passed along to the insured,
subscribers or enrollees. Any insurer, health service corporation or health maintenance organization
failing to administer its contracts and set forth herein shall be deemed to have committed a knowing and
willful violation of the Unfair Trade Practices Act. Each claim payment found to have been calculated in
non-compliance of this section shall be deemed a separate and distinct violation of the Unfair Trade
Practices Act.